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The call came from a homeowner in Hackney (E5) who kept hearing movement above the ceiling after midnight.
There were no visible signs inside the property, no droppings or damage in the rooms, just consistent noise coming from the loft area over several nights
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Instead of starting inside the rooms, we went straight to the loft hatch.
As soon as we opened it, it was clear the issue wasn’t new.
We could see:
No strong smell, which usually means the activity is ongoing but not yet heavy.
This wasn’t random movement — the mice had settled into the loft.
They were:
The key detail here was the access point.
We traced it to a gap where roof tiles meet the side structure — not visible from inside the house.
The approach here was different from a kitchen or internal infestation.
We focused on controlling movement in the loft and cutting off access.
Steps included:
No unnecessary treatment inside the property itself.
The customer reported a noticeable difference within 2–3 nights.
The running sounds stopped completely, which is usually the first sign that movement has been interrupted.
On the second visit:
We kept it simple and realistic:
These are some of the responses from our customers who are very satisfied
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