PANTHER / COMPANY FILE
Share the signs, affected rooms, property type and access arrangements. Panther can use those details to discuss the appropriate next step and current appointment availability.
The original contact page welcomed service requests, questions and feedback from customers across the M25 area.
020 3404 5177 · LONDON APPOINTMENTSFor the quickest assessment, describe what happened rather than guessing the pest. Include the full postcode, property type, affected room or external area, when the signs began and whether activity is still visible. Mention pets, children, tenants, customers, restricted access or previous treatments so the team can discuss a realistic next step.
Start with the full postcode and property type, then describe the sign in plain language. Explain whether you saw an insect or animal, heard movement, found droppings, noticed bites or discovered damage. State the affected room or external area and when it was last observed. This is more useful than choosing a pest name from a photograph alone and helps the team discuss the right service.
Clear photographs can support an enquiry when there is a visible insect, nest, dropping, damaged material or entry point. Include an object for scale where it is safe to do so, and avoid heavily cropped or blurred images. Do not handle droppings, disturb nests or move potentially infested furniture just to obtain a picture. If a specimen can be retained safely in a sealed container, mention this when speaking with the team.
London appointments often depend on practical access. Tell the team about the floor level, lift, concierge, keyholder, parking restrictions, communal doors, loft hatch, basement or roof access. For rented or managed property, confirm who can authorise entry to connected spaces. Businesses should mention opening hours, delivery times, food areas and any room that cannot be taken out of use.
Advise the team about children, pets, allergies, pregnancy, respiratory sensitivities or anyone who may need additional support following instructions. This does not automatically prevent treatment, but it can affect product choice, placement, temporary restrictions and re-entry guidance. For pet-related flea activity, also explain whether veterinary treatment has started, because the property and animal usually need coordinated attention.
If the situation is urgent, call rather than relying only on a written form. Same-day attendance may be available, but it depends on the service, postcode, access, technician location and existing demand. Describe immediate risks honestly—such as an active wasp nest beside an entrance, rodent activity in a food area or a pest found in a vulnerable occupant’s room—so the team can assess priority accurately.
The team will use the information provided to discuss identification, likely scope, preparation, availability and the appropriate next step. You may be asked for additional photographs or access details before a booking is confirmed. Keep the evidence and affected area as undisturbed as reasonably possible. The service should be agreed with clear expectations rather than starting from an unsupported promise.
Share the postcode, floor, room and any communal, loft, garden or commercial access arrangements.
Describe sounds, droppings, bites, damage, insects or repeated movement and attach photographs where useful.
Explain the first and most recent sign. Same-day attendance remains subject to location, access and availability.
Note when the activity began, where it is strongest and whether you have photographs or a specimen. Mention children, pets, tenants, customers or restricted areas that may affect access or treatment planning.
For an immediate conversation, call 020 3404 5177. Same-day attendance is subject to availability, location, access and the service required.
PANTHER RAPID RESPONSE
Call the London team. Describe what you have noticed and where it is happening.