Turn an observation into the right service
When arranging a visit, tell us what has been seen or heard, where it happened and how often. We do not expect you to know the species. A safe photograph may help us prepare, while details of previous products or repairs provide useful background. Confirm that the address is Hayes in Bromley, as the name is also used elsewhere in London.
At the property, the technician examines the sign and the places associated with it. For insects, identification comes before choosing an application. For rodents, accessible routes and signs of activity guide the check. We discuss whether the concern appears confined to the reported location or whether another available area needs attention.
Treatment is explained in practical terms. Suitable rodent control points may be considered alongside entry repairs; insect work may focus on particular harbourages or affected materials. Monitoring can help where activity needs checking over time. The choice also accounts for the people and animals using the space, and any preparation is discussed before the work begins.
We finish by explaining the relevant aftercare and any outstanding recommendation. Do not move control devices or apply additional products without advice. Note fresh signs by date and location so a review can judge what has changed. The aim is to address the pest found at the premises and give you clear, achievable steps for the conditions that may otherwise allow the problem to continue. That includes distinguishing the work you can undertake from a task that requires another person's involvement first.