Before & afterPrepare the agreed area rather than the whole building
Leave access to the points we have asked to inspect and flag furniture that cannot be moved safely. Do not transfer suspect belongings into a communal corridor. Following the appointment, retain the instructions for cleaning, room use and any review, especially where another resident or staff member will take over responsibility.
Homes & workplacesDomestic routines and business routines differ
A household may need advice around sleeping arrangements or pets, while a business must consider customers, stock and staff access. For West Kensington enquiries in Hammersmith and Fulham, we establish which situation applies. The appointment is then discussed around those practical requirements, without assuming that every W14 address has the same layout.