THE SERVICE, EXPLAINED
Make the inspection answer the right questions.
A sighting in one room does not tell the whole story. An insect may have been carried in, while a noise could come from somewhere beyond the space you can see. We begin by asking where the signs appeared, how often you notice them and whether anything has changed. Photographs and a short record of sightings help us prepare without treating your description as a diagnosis.
During the visit, the technician examines accessible areas relevant to the evidence. That might include the edge of a fitted unit, stored materials or an opening where services enter. We do not need to treat every room simply because a pest has been reported. Equally, a concealed or locked area cannot be counted as inspected. Any access limitation is explained so you know what the findings do and do not establish.
Once there is enough information, we discuss the control options. The choice depends on the pest, the location and the people using the premises. Tell us about pets, children, food storage and previous products used. These details help determine where work can take place and what preparation is appropriate.
Before treatment, agree the scope and ask what happens afterwards. Some situations call for monitoring; others need a planned review or attention to an entry route. We explain what to leave undisturbed and which changes you can make yourself. The aim is to give you a practical sequence to follow, rather than leave you with a treatment visit and no way to judge what comes next. If fresh signs appear, their timing and location are useful evidence for the next decision.
