The premisesOne address can contain several separate spaces
For a Newington booking in SE1 or SE17, include the flat, unit or entrance details. If the concern crosses from a private room into a communal passage, tell us who manages that passage. Knowing the boundary early helps avoid an appointment that cannot reach an important part of the problem.
What you have noticedDescribe the pattern as well as the pest
A single sighting near an open door and repeated activity behind equipment need different questions. Explain whether signs have appeared in one place or several, and whether they are recent. We use that sequence alongside physical checks to distinguish the area requiring attention from places that simply need observation.