THE SERVICE, EXPLAINED
Make cleaning useful without losing the evidence.
It is understandable to clean as soon as you notice signs of pests. When you contact us, explain what was found before cleaning, where it was and what products were used. Photographs can preserve useful context, but there is no need to leave an unsafe or contaminated area in normal use just so it can be seen later.
The inspection considers the remaining evidence and accessible surroundings. We may ask about food storage, waste handling or infrequently disturbed items where these are relevant to the pest. Those questions are not a judgement about the premises. They help distinguish conditions that support activity from unrelated features that do not need changing.
The proposed control then needs to fit the way the space is maintained. Rodent equipment may need to remain in an agreed position, while an insect treatment may have particular cleaning instructions. We explain the method, preparation and precautions rather than giving one universal instruction to stop cleaning or empty every cupboard. Any limits on the assessment should be clear.
Before work begins, tell us who normally cleans or restocks the affected space. They need the relevant guidance too, especially if they will arrive after the technician has left. Agree which routine tasks continue and which need adjustment for the treatment selected. During follow-up, report fresh activity with its location and any changes to storage or cleaning. If signs persist, those details help us review the work accurately. The aim is not to make the premises impossible to use, but to combine a defined pest-control response with practical everyday arrangements that people can maintain.


