The premisesGive the location enough detail
Brentwood enquiries cover CM13, CM14 and CM15 in the supplied area list, so a full address matters. Within the property, be equally precise about the affected space. If activity concerns a store, room or exterior point, describe it individually; the postcode alone cannot tell us the scale or nature of the issue.
What you have noticedUse recent observations to guide the discussion
Explain whether the concern involves fresh gnawing, an insect sighting, damaged materials or repeated movement at an opening. Include the timing and any change since it began. Several unrelated signs can occur at one property, so we avoid treating them as one pest without checking the connection.