Before & afterMake access safe and follow the relevant instructions
Tell us about obstacles or restricted entrances before the visit. Avoid carrying suspect contents into unaffected areas merely to clear the room. Once the proposed treatment is known, follow its preparation advice. Afterwards, keep the instructions about cleaning and room use with the person responsible for the space.
Homes & workplacesOrganise the visit around a reliable contact
In a Rainham home, the occupier can show the technician where activity has occurred. At a commercial address, ensure the attending contact can access the affected room and discuss the work. Staff reports can help, but need to distinguish actual sightings from assumptions passed between different people.