Customer-facing space
Record the sighting location discreetly and accurately. A report from behind a counter should lead to relevant checks there, not only a look around the entrance.

Bromley · TN16
A pest enquiry needs a clear plan, not a list of products to choose from. We help Biggin Hill residents and businesses understand the findings, the work proposed and how to judge what happens afterwards.

THE SETTING
Biggin Hill has a district town centre serving its surrounding residential area. For a shop enquiry, the stock and working routine matter; at home, the affected room and household arrangements are the useful starting points.
Record the sighting location discreetly and accurately. A report from behind a counter should lead to relevant checks there, not only a look around the entrance.
Mention fresh damage or insects on the actual shelf. The technician can examine supporting traces and nearby shelter rather than rely on a general description of the kitchen.
A mark on bedding or damage to clothing needs identification. The preparation for that concern may be quite different from work around food or rodent routes.
THE INSPECTION
We ask about the signs and inspect the accessible places connected with them. The visit should make it easier to decide on work, not leave you with several unexplained alternatives.
A recent sighting, photograph or damaged item helps direct the inspection. We ask about timing and previous control so the evidence is interpreted in context.
Depending on the complaint, the search may involve appliance gaps, furniture joints or signs along a rodent route. Each check should relate to the suspected pest rather than a generic room checklist.
We describe the method's purpose and any important limits. If the evidence calls for observation first, we explain what needs establishing before a treatment decision can be made.
THE PLAN
Ask what each action is intended to achieve. A clear answer makes it easier to follow preparation and distinguish necessary control from supporting advice.
Suitable rodent equipment or insect treatment may be proposed for established activity. The locations and precautions are explained in relation to the actual premises.
Some insect findings involve affected material or a particular sheltered area. The plan should address that evidence rather than rely only on treating nearby open surfaces.
Monitoring can answer whether activity persists in a relevant location. Its placement and review should be agreed so the information remains useful.
Specific storage or maintenance recommendations may reduce opportunities for recurrence. They should complement the pest work, not replace treatment where an infestation is established.
HOMES & WORKPLACES
Tell us who uses the affected rooms and mention pets before treatment is planned. We explain the relevant preparation so you do not need to clear or wash unrelated belongings. Keep the notes available to anyone helping with cleaning. If something in the advice is unclear, ask before improvising: a well-intended change can disturb monitoring or a treated surface. The aim is for the household to know what can continue normally and what needs temporary care.
At a Biggin Hill business, the person booking may not be the person opening, cleaning or restocking the premises. Arrange a clear handover of the relevant instructions. A location record lets each shift report genuinely new evidence and helps keep equipment accessible. We discuss preparation around the actual work area, including food or stock where relevant, rather than assume every business can follow the same timetable or restrictions.
CLEAR PRICING
These published starting figures help frame the enquiry. Ask which visits and work are included in the recommendation for your Biggin Hill address.
The final proposal depends on the findings and premises. Any additional treatment should be explained before it is agreed.
Full price guideSwipe or scroll to view the whole table →
| Service | Price from | Basis |
|---|---|---|
| Pest inspection | From £62 | Inspection visit |
| Mice and rat control | From £184 | Treatment plan |
| Ant and cockroach control | From £184 | Treatment plan |
| Bed bug control | From £204 | Treatment plan |
BEFORE & AFTER
LOCAL CONNECTIONS
Rat, cockroach and bed bug services involve different evidence and preparation. Keston and Orpington coverage information is available for other nearby premises.
YOUR QUESTIONS
Yes. The explanation should connect the method to the identified pest and findings. Understanding that purpose also helps you follow preparation and aftercare.
No. Work should be appropriate to the pest and location. Adding unrelated applications or equipment can create unnecessary disruption without answering the actual problem.
The affected locations, relevant restrictions and equipment that must remain in place should reach the staff using those areas. Keep fresh sightings in one dated record.
The service needs to fit the evidence first. An inspection and a treatment plan are different, and the cheapest named option may not address the pest involved.
Treatment does not repair existing marks or holes. Compare fresh signs with the original record so old damage is not mistaken for continuing activity.
Tell us which part is difficult before work begins where possible. Practical arrangements can be discussed; do not silently replace them with another method or product.
YOUR NEXT STEP
Call with the signs and the type of premises. We will discuss inspection and explain the next step in terms you can use.